{"id":341,"date":"2026-04-09T10:53:08","date_gmt":"2026-04-09T02:53:08","guid":{"rendered":"https:\/\/prestigehousemanagement.casa\/?page_id=341"},"modified":"2026-04-09T11:15:11","modified_gmt":"2026-04-09T03:15:11","slug":"service-delivery-policy","status":"publish","type":"page","link":"https:\/\/prestigehousemanagement.casa\/index.php\/service-delivery-policy\/","title":{"rendered":"Service Delivery Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"341\" class=\"elementor elementor-341\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5bd675 e-flex e-con-boxed e-con e-parent\" data-id=\"a5bd675\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80ac18f elementor-widget elementor-widget-text-editor\" data-id=\"80ac18f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-section-id=\"1xn74ro\" data-start=\"4426\" data-end=\"4454\">Service Delivery Policy<\/h2><p data-start=\"4456\" data-end=\"4491\"><strong data-start=\"4456\" data-end=\"4475\">Effective Date:<\/strong> 2026<\/p><hr data-start=\"4493\" data-end=\"4496\" \/><h3 data-section-id=\"1ynbegq\" data-start=\"4498\" data-end=\"4522\">1. Delivery Method<\/h3><p data-start=\"4523\" data-end=\"4604\">All services provided by <strong data-start=\"4548\" data-end=\"4581\">PRESTIGE HOUSE MANAGEMENT LTD<\/strong> are delivered through:<\/p><ul data-start=\"4606\" data-end=\"4711\"><li data-section-id=\"1dlapqi\" data-start=\"4606\" data-end=\"4633\">On-site property visits<\/li><li data-section-id=\"1dhn67v\" data-start=\"4634\" data-end=\"4672\">Remote management and coordination<\/li><li data-section-id=\"19hfy9j\" data-start=\"4673\" data-end=\"4711\">Digital reports and communications<\/li><\/ul><p data-start=\"4713\" data-end=\"4743\">No physical goods are shipped.<\/p><hr data-start=\"4745\" data-end=\"4748\" \/><h3 data-section-id=\"1mqn6be\" data-start=\"4750\" data-end=\"4769\">2. Scheduling<\/h3><ul data-start=\"4770\" data-end=\"4905\"><li data-section-id=\"10f02vl\" data-start=\"4770\" data-end=\"4824\">Services are scheduled after purchase confirmation<\/li><li data-section-id=\"abbfy1\" data-start=\"4825\" data-end=\"4905\">Delivery times depend on:<ul data-start=\"4855\" data-end=\"4905\"><li data-section-id=\"1l3cro5\" data-start=\"4855\" data-end=\"4867\">Location<\/li><li data-section-id=\"10dzqi5\" data-start=\"4870\" data-end=\"4886\">Service type<\/li><li data-section-id=\"fo0cbd\" data-start=\"4889\" data-end=\"4905\">Availability<\/li><\/ul><\/li><\/ul><hr data-start=\"4907\" data-end=\"4910\" \/><h3 data-section-id=\"1mjz8uq\" data-start=\"4912\" data-end=\"4941\">3. Estimated Timeframes<\/h3><ul data-start=\"4942\" data-end=\"5098\"><li data-section-id=\"1mhwp3q\" data-start=\"4942\" data-end=\"4991\">Inspections: typically within <strong data-start=\"4974\" data-end=\"4989\">24\u201372 hours<\/strong><\/li><li data-section-id=\"htztnd\" data-start=\"4992\" data-end=\"5041\">Reports: within <strong data-start=\"5010\" data-end=\"5039\">24\u201348 hours after service<\/strong><\/li><li data-section-id=\"17pq03y\" data-start=\"5042\" data-end=\"5098\">Ongoing services: continuous throughout subscription<\/li><\/ul><hr data-start=\"5100\" data-end=\"5103\" \/><h3 data-section-id=\"1vhwsvo\" data-start=\"5105\" data-end=\"5133\">4. Access Requirements<\/h3><p data-start=\"5134\" data-end=\"5154\">Clients must ensure:<\/p><ul data-start=\"5156\" data-end=\"5249\"><li data-section-id=\"mg1a0i\" data-start=\"5156\" data-end=\"5197\">Property access is available and safe<\/li><li data-section-id=\"yrbnwx\" data-start=\"5198\" data-end=\"5249\">Keys, codes, or entry instructions are provided<\/li><\/ul><p data-start=\"5251\" data-end=\"5282\">Failure to do so may result in:<\/p><ul data-start=\"5283\" data-end=\"5356\"><li data-section-id=\"11l7s32\" data-start=\"5283\" data-end=\"5293\">Delays<\/li><li data-section-id=\"2188h8\" data-start=\"5294\" data-end=\"5325\">Missed service appointments<\/li><li data-section-id=\"b8issi\" data-start=\"5326\" data-end=\"5356\">No eligibility for refunds<\/li><\/ul><hr data-start=\"5358\" data-end=\"5361\" \/><h3 data-section-id=\"lrw63x\" data-start=\"5363\" data-end=\"5393\">5. Completion of Service<\/h3><p data-start=\"5394\" data-end=\"5433\">A service is considered completed when:<\/p><ul data-start=\"5435\" data-end=\"5545\"><li data-section-id=\"16z9s01\" data-start=\"5435\" data-end=\"5476\">The inspection or task is carried out<\/li><li data-section-id=\"fw75e4\" data-start=\"5477\" data-end=\"5509\">A report or update is issued<\/li><li data-section-id=\"b0u2xt\" data-start=\"5510\" data-end=\"5545\">Coordination has been performed<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service Delivery Policy Effective Date: 2026 1. Delivery Method All services provided by PRESTIGE HOUSE MANAGEMENT LTD are delivered through: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-341","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/prestigehousemanagement.casa\/index.php\/wp-json\/wp\/v2\/pages\/341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prestigehousemanagement.casa\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prestigehousemanagement.casa\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prestigehousemanagement.casa\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prestigehousemanagement.casa\/index.php\/wp-json\/wp\/v2\/comments?post=341"}],"version-history":[{"count":4,"href":"https:\/\/prestigehousemanagement.casa\/index.php\/wp-json\/wp\/v2\/pages\/341\/revisions"}],"predecessor-version":[{"id":357,"href":"https:\/\/prestigehousemanagement.casa\/index.php\/wp-json\/wp\/v2\/pages\/341\/revisions\/357"}],"wp:attachment":[{"href":"https:\/\/prestigehousemanagement.casa\/index.php\/wp-json\/wp\/v2\/media?parent=341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}