Service Delivery Policy
Effective Date: 2026
1. Delivery Method
All services provided by PRESTIGE HOUSE MANAGEMENT LTD are delivered through:
- On-site property visits
- Remote management and coordination
- Digital reports and communications
No physical goods are shipped.
2. Scheduling
- Services are scheduled after purchase confirmation
- Delivery times depend on:
- Location
- Service type
- Availability
3. Estimated Timeframes
- Inspections: typically within 24–72 hours
- Reports: within 24–48 hours after service
- Ongoing services: continuous throughout subscription
4. Access Requirements
Clients must ensure:
- Property access is available and safe
- Keys, codes, or entry instructions are provided
Failure to do so may result in:
- Delays
- Missed service appointments
- No eligibility for refunds
5. Completion of Service
A service is considered completed when:
- The inspection or task is carried out
- A report or update is issued
- Coordination has been performed