Refund Policy

Effective Date: 2026

At PRESTIGE HOUSE MANAGEMENT LTD, we aim to provide reliable and professional services. Due to the nature of our business, the following refund terms apply:

1. General Principle

All services are time-based and resource-allocated, and therefore refunds are limited once service delivery has commenced.

2. Subscription Services

Subscriptions may be canceled at any time
Cancellation applies to the next billing cycle
No partial refunds for current billing periods

3. One-Time Services

Full refund available if canceled at least 24 hours in advance
No refunds once the service has been performed or initiated
No refunds if service cannot be completed due to lack of access

4. Service Quality Concerns

If you are not satisfied:

Contact us within 48 hours of service completion
We may offer:
- Re-performance of the service, or
- Partial refund at our discretion

5. Non-Refundable Situations

Refunds will not be issued for:

Completed services
Delays caused by client actions
Third-party service issues
Events beyond our control (force majeure)

6. Refund Processing

Approved refunds are processed within 5–10 business days.